Club Shop - Help & support

I have a problem with my order, who should I contact?
We are sorry you are having problems with your order, please email With your details and order number.
What is your returns policy?
Due to the bespoke nature of our goods, we do not accept returns for any personalised item, please ensure you buy the correct size. All items can be personalised after purchase by arrangement if required. To discuss a return please email with the details and your order number.
When will my order be delivered?
We are not planning to post orders but if you DO need an order posted, please contact us. Orders can be collected from the Clubhouse only.
What forms of payment do you accept?
PayPal accepts the following payment methods: Solution Graphics
How do I purchase goods with PayPal?
PayPal is a safe and simple way to send and receive money online. You can pay for items you buy on hundreds of retail websites, or you can use PayPal to send money quickly and safely to anyone with an email address.

You can pay with money held in your PayPal account balance or use another payment method such as a credit card, debit card or your bank account.

You do NOT need a PayPal account to purchase goods from a retailer using PayPal.
How secure is PayPal?
PayPal is one of the Worlds largest online transaction services, used by million of online shoppers every day. To learn more about PayPal click here:
Is Deepings Rugby Union F.C. Tax registered? What is your registration number?
Yes. Our registration number is 550 7575 33.

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